FREE SHIPPING ON ORDERS OVER $35
If your order is over $35, we'll ship it free anywhere in the contiguous US only via USPS Priority Mail.
What if my order is below $35?
$5.99 Flat Rate shipping for orders less than $35 via USPS Priority Mail.
How long will it take to get my order?
Most customers receive their orders within 3-5 business days of placing them.
Do I Get a Tracking Number on my Order?
We email the tracking information once the items leave our warehouse.
Do you ship outside the US?
Sorry, we only ship within the US at this time.
Return & Exchanges Policy
We do guarantee our products to perform as advertised and within reason. Plush toys are not guaranteed except that they will work correctly upon receipt. Plush toys are not recommended for aggressive chewers and chompers.
We gladly accept for return or exchange on defective and incorrectly shipped products within 30 days of purchase. Simply email us at firstname.lastname@example.org with your order number. A return label will be emailed to you within 2 business days so you can send your item back with its packing slip. We will ship the replacement or exchange once the returned items are received.
If you have requested a return, we will credit your account within 1 business day upon receipt of returned items.